Happy Christmas! We are now closed until 2nd January, orders placed will be despatched when we return.

Terms & Conditions

This website is operated by Peckamix. Throughout the site, the terms “we”, “us” and “our” refer to Peckamix. Peckamix offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our website is hosted in the UK by Red Deer Digital. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Online Shopping

We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:

  • The item you have ordered is out of stock
  • We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent
  • There has been a pricing or product description error
  • There is a system or procurement failure
  • You have failed our customer validation checks

When you place an order you will receive an email confirming the details of your order. Your order will only be accepted by us once your goods have been dispatched.

Delivery

On completing your purchase you will be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control (such as a courier delay, or at busy times).

Where you select a "next day delivery" option, orders placed on Fridays, Saturdays or Sundays may not be despatched for delivery until the following Monday and so may not be received until Tuesday.

For more details about delivery, please read our delivery information.

Order Cancellation

Please visit our returns and cancellation page.

Liability and Indemnity

Peckamix shall not be liable for any direct, special, indirect or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

You agree to indemnify us and our agents, officers, directors and employees, immediately and on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of any of our terms and conditions.

Jurisdiction

These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

Entire Agreement

These terms and conditions constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and Peckamix whether written or oral.

General

We may change these terms and conditions at any time.

Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.